Privacy Policy for Orpheus Effects GbR

Effective date: May 28th, 2024

This privacy notice for Orpheus Effects (“we”, “us”, or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Visit our website, or any website of ours that links to this privacy notice
Make use of the e-commerce platform of our website powered by Snipcart

Information we collect

We collect information about you when you visit our Site, make a purchase, or interact with our services. This includes:

Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment information.
Order Information: Details about the products you purchase, such as product names, quantities, and prices.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending you emails to confirm your order and shipment.
Communicate with you, including responding to your inquiries and providing customer support.
Improve our services and the functionality of our Site.

We share your personal data with third-party service providers who assist us in operating our ecommerce platform and processing transactions. Specifically, we use Snipcart to process orders and payments. Snipcart processes personal data solely to perform these services on our behalf and is not permitted to use your data for any other purposes.

Cookies

While we do not use cookies ourselves, our ecommerce service provider, Snipcart, sets cookies on our Site to enable essential functionalities. These cookies allow users to maintain shopping carts, sign in, and have their payment data, address, and email stored for convenience.

For more information on this, please refer to our Cookie Policy.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Objection: You can object to the processing of your personal data under certain circumstances. To exercise any of these rights, please contact us at [Your Contact Email].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will update the “effective date” at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact ( at ) orpheuseffects.com
By contacting us via our website